Who are we?
Our headquarters is located in the furniture source industry belt of Ganzhou City, Jiangxi Province, China. Our business began in 2003. We in Western Europe (20.00%), North America (20.00%), northern Europe (15.00%), Central America (10.00%), eastern Europe, South America (10.00%), 6 (7.00%), southern Europe (5.00%), Oceania (4.00%), the Middle East (4.00%), Africa (2.00%), Southeast Asia (2.00%), East Asia (1.00%). There are approximately 20 to 50 people in our office.

What are your advantages?
For over 20 years, we have been a professional manufacturer in this field. We have professional engineers and a responsible sales team to provide you with one-stop solutions.

If this is my first time doing business with you, is it safe?
Yes, it's very safe. We are an Alibaba-certified supplier. If there are any payment or quality issues, Alibaba will provide you with protection.

How do we ensure quality?
Before mass production, there are always pre-production samples, and a final inspection is conducted before shipment.

How is your quality control?
Our quality control steps include:
(1) Confirm everything with the customer before starting the purchase and production.
(2) Check all materials to ensure their correctness.
(3) Employ experienced workers and provide them with appropriate training.
(4) Conduct inspections throughout the entire production process.
(5) Conduct a final inspection before loading.

Do you test all the goods before delivery?
Yes, we conduct 100% testing and quality control checks before delivery.

Do you offer product guarantees?
Yes, our products come with a two-year warranty.

Do you offer free samples?
Sorry, we don't have it. We have to make the samples from scratch. Due to the high labor cost, we have to charge for samples. However, when there are bulk production orders, the sample fee will be refunded to you. When you become our VIP partner customer, we can provide you with free samples and products.

May I order samples?
Yes, we welcome sample orders for testing and quality inspection. Mixed samples are acceptable. However, customers must bear the costs of the products and transportation.

How long can I expect to receive the sample?
The samples will be ready for delivery within 15 days. You can use your own express delivery account or make an advance payment to us. In addition, we have a professional quality inspection team to check your samples and prepare professional reports and product assembly instructions for your reference.

Can the product be customized?
Yes, it's possible! We can customize different packaging, colors and logos according to your requirements.

Can you design furniture according to the customer's requirements?
Yes. As long as the customer provides us with their requirements, ideas or a clear picture, we can discuss and offer the same product as your request.

How good are your design skills?
We have our own development team. Every year, our factory develops several new designs. OEM is also acceptable. We offer a trade secret contract to ensure the security of your design.

Does your company have more products?
Yes, we do! We have thousands of products. You can send us a picture of the product and we will offer you a quotation.

When can I get the quotation?
We usually quote within 24 hours after receiving your inquiry. If you urgently need a quotation, please call or email us so that we can give priority to your inquiry.

Can I test the quality with a small order for the first time?
A small number of orders are acceptable to us.

When is the preparation time for mass production?
To be honest, it depends on the order quantity and the season when the order is placed. We will provide the production plan of the order for your reference. In addition, we have a professional quality inspection team that will check the quality of your order and provide you with a professional report for your reference. To better promote the sales of our products, we can offer product image and video shooting services.
Peak season (September to April): 25 to 60 days
2. Off-season (May to August): About 15 to 30 days
3. We will formulate a detailed production plan for each order, which will serve as a platform for further communication between the customer and us.

Production capacity
1. 5 production lines.
2. 500 pieces of furniture every day.
3. 50 containers per month.
4. Produce over 90,000 pieces of furniture annually.

What is the mode of transportation and the freight cost?
You should tell me your address, the products you want and the quantity, so that we can offer you the best shipping cost.
You can also search for local freight forwarders on Google. They might offer better freight rates. This is usually better. Wholesalers or retailers order 20 or 40-foot full containers to save money.

What kind of packaging do you use to package your products?
We usually provide professional retail packaging for our products. According to a certain purchase volume, we will also provide customized packaging.

May I visit your factory?
Of course, you are always welcome. We can also pick you up at the airport and the station.

How can you help our business build a long-term and good relationship?
We maintain high quality and competitive prices to ensure that our customers benefit. We respect every customer as our friend. We do business and make friends with them sincerely, no matter where they come from.

How to handle customer complaints?
For any customer complaint, we will provide a reasonable solution within 24 hours. We will identify the key points of the complaint and take measures to solve it. If the fault lies with us, we will bear all the losses.

What if I can't find the information I'm looking for, or if I want to talk to someone directly?
Start your online TM or inquiry immediately and you will receive prompt or up-to-date feedback within 12 hours.

More services?
We can offer urgent order support and distribute the goods in bulk. We can extend the warranty, assist your customers with sales maintenance, and promote for small customers.